Ring was a huge mistake

I purchased 3 spotlights and 1 floodlight to go with my ring doorbell. 2 of the 4 cameras have failed within a year. After hours with support, they finally realized the cameras failed. They agreed to send a replacement, but sent the wrong versions. I now need to send two back and hope third time is a charm. I’ve spent hours troubleshooting, taking the cameras down and reinstalling. Support provides canned responses and won’t refund anything. Thinking about changing the whole system but ring isn’t willing to refund anything even though their product doesn’t work. Support regurgitates the same answer over and over with no escalation path. Super frustrating experience and recommend any other system other than ring.