‎Ring Transformer and Bridge License Requirements

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Snazy

Ring Transformer and Bridge License Requirements

hardwired-security-cameras

transformer

It is virtually impossible to find out what the license requirements if any are for the ring Transformer and ring bridge combo. I purchased the transformer and was unable to set it up on the ring app without the Bridge, therefore the transformer is a super heavy paper weight. Purchased the bridge and now my account says I am on a trial of the advanced security license. No where does it tell me information relating to the requirements or cost. Can anyone help please?

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12-05-2021 04:35:52

Responses (1)

C

Caitlyn_Ring

Hi @Snazy. I'm not sure if you're referring to a license that your local county requires, but Ring doesn't require you to have any sort of license to use a Ring Bridge or Ring Transformer. As for the Ring Bridge, it's noted on the Ring Transformer [product page](https://ring.com/products/smart-lighting-transformer) that the Ring Bridge is required for smart controls. Otherwise it will function as a standard transformer. The Ring Protect plan is optional and not required to use your devices, and you can find more information on our Protect plans in our Help Center Article [here](https://support.ring.com/hc/en-us/articles/115001671383-General-Information-on-Ring-Protect-Subscription-Plans). I hope this information helps! :)

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12-05-2021 19:06:27

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