Smart Lighting

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U
Ring Floodlight Wired (No Camera)
troubleshooting
cs-support

I have two ring floodlights that I've been uninstalled in my house for approximately 2 years and connected to a bridge.  I had to reset the bridge because it was not functioning properly a couple days ago and now I can't get these lights to operate the way I used to.  I was able to have these lights stay on for 5 minute duration when they sense the motion.  I had them in a group and I was able to tell Alexa to turn on my backyard and both lights would come on for 15 minutes. I was also able to turn them on individually by Alexa and that would keep them turned on until I turn them off myself.  I have been able to get the lights to link together and turn on motion for the 5 minutes like I previously had set. But I cannot get the pair of lights to turn on as a group for the 15 minutes I had previously.  If anyone can walk me through the setup that would be greatly appreciated.  Thank you

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02-09-2024 10:02:44

Responses (1)

  • U

    So usually the way I figure things out is I ask a question and then I read my question and I resolve the issue myself.  But I think I figured out the issue and that may have been that I needed to delete the light group in the ring app by removing both devices first and then putting them back in there. I then went to the bridge section and set that motion for 5 minutes when someone walks up to one of the lights. I then turned the group on as a whole and set that to 15 minutes. That should allow me to let my dog out and the lights stay on for 5 minutes or if I plan on being out there longer just tell it to turn on my backyard. The final thing I did is I went to each device separately and turn them on and set that to always on until I turn it off. I use that setting if I'm having people over and we are using the backyard for a party. Unfortunately I don't have enough time left until the sun comes up this morning to know if it's functioning properly but I'm pretty sure this resolved the issue.  So if anyone else was looking to have their flood lights set for multi-use like I do motion a certain duration of time and then turning the Groupon for a different duration of time and then being able to turn them on permanently until you turn them off yourself that is what I did. Have a great day

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    02-09-2024 10:22:17

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