Responses (1)

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Tom_Ring

Hi @justjuliejorgen1. Your Ring Bridge should have come with the correct USB power supply and cable. If for some reason you didn't receive one, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

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04-09-2020 16:19:52

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justjuliejorgen1

The original USB that came with it was lost. I still have the cable. Thank you!

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06-09-2020 04:06:30

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Patmc

My bridge is roughly 2 weeks old but the plug part is broken. The part where the cable comes from detaches from where the actual power plug is - the prongs. I have secured it with electrical tape but was wondering if it would be possible to just get a new power supply - not the bridge

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24-09-2021 02:07:38