Ring-Intercom

Browse posts, check compatibility, comment, and join in the discussion about Ring Intercom.

U
Ring Doorbell keeps going offline
battery-video-doorbell
troubleshooting

My Ring doorbell (2nd gen) keeps going turning off despite having a full battery (>95% full). it is connected to a Ring Chime. The ring chime has signal strength of RSSI - 44 and the doorbell has RSSI - 37. The internet speed where doorbell and the chime is 40 mbps (tested using speed app). I never had this problem until relatively recently (2-3 weeks ago)- considering there were no changes to the WiFi or router at home I am puzzled as to why this is happening. Also when I try to power up the device using the orange button it wouldn’t power up and I would have to plug in a micro USB to the ring doorbell to help it power up, only for it to do the exact same thing again after a few minutes

9

2

0

03-10-2025 11:06:32

Responses (1)

  • T

    Hi @user_1108bc. I suggest resetting your doorbell. You can do this by pressing and holding the setup button for 20 seconds, then releasing. Let me know if this helps.

    0

    07-10-2025 13:27:43

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members