I have a spotlight cam plus with two batteries. This has been working fine for several months. Last week I removed the batteries to charge them before re fitting them, it registered that battery1 was installed but not battery2, since then it entered low power mode so I recharged both batteries, now it does not register the batteries but shows the device is online. I can’t use live view or use the camera. All battery connectors are clean and functional along with the batteries themselves. I have removed the camera from my account and reconnected it with the same problem persists. Not sure where to go from there