‎Contact sensor draining battery really quickly

English (UK)

Help

Community Home

Ring-Alarm

Browse posts, comment, and join in the discussion about Ring-Alarm and Ring-Alarm Pro.

B

Boon6000

Contact sensor draining battery really quickly

contact-sensor

troubleshooting

Hi, I'm having an issue with one of my contact sensors 2nd gen. It is going through a fresh set of battery's every week. I have tried multiple battery brands and resetting the sensor but its still the same. It also only shows at half battery when new battery's are installed. I have no idea what to do next!

1130 •

0 •

13-04-2022 16:43:10

Responses (1)

C

Caitlyn_Ring

Hi @Boon6000. Does this Contact Sensor receive a lot of activity each day? If not, I would recommend [factory resetting](https://support.ring.com/hc/en-gb/articles/360000071906-How-to-Factory-Reset-Your-Ring-Alarm-Devices) your Contact Sensor. Follow the steps below to factory reset your Contact Sensor: - If not already done, remove the device from its mounting bracket. - On the back of the device, using a paperclip (or similar) press and hold the pin hole button. - Continue holding the button for ~10s watching the LED blink rapidly blue. - When the blue LED stops blinking, release the button. - Watch for the solid red LED indication to tell you the device was reset and removed from the network. If the battery continues to drain quickly after this reset, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) so they can take a closer look. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

0

•

18-04-2022 15:15:03

•

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Community Resources

Community Guidelines

About Ring Community

Ring Help

Most Helpful Members

View All

Privacy Licenses Terms of Service