Video Doorbell Plus (Battery)
So in the last week or so I have noticed my Video Doorbell Plus is lossing significant battery (40-60%) per day. I am still getting the same amount of notifications. I've never have the battery drain this quick in the last 6 months since purchasing this device. I thought it maybe the battery but I have had 3 battery changes and it drains them all in the same manner. I have a theory that it could be to do with the warmer weather, maybe draining the battery quicker. But I don't know if that could be possible. I have reset the doorbell to factory settings twice and also reconnected to the WiFi a few times but nothing seems to help the battery life. Any help would be appreciated 🙂
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28-03-2025 08:49:14
Responses (2)
- U
Hi Tom_Ring, I've had the same setting since October (when I purchased) and started using the device. RSSI - 52 Snapshot capture - 14 minutes 10 notifications today and I've lost 45% battery just for today. Which is a common problem I've been having now for a few weeks.
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01-04-2025 17:12:16
- C
Hi @user_f43cee. If the battery is draining nearly 50% per day, does this mean you're recharging the battery every other day? That's far more often than is typical. An average of 10 Live Views, motions, or dings and a Snapshot Capture timeframe of 14 minutes should not drain the battery that quickly.
Cold weather negatively impacts the batteries used in Ring devices. If the weather is warming up to more moderate temperatures, that wouldn't be a factor here. Given that you have already reset the Doorbell and this issue persists, I'd recommend following up with our support team to take a closer look. You can get in touch by sending a message @Ring on Facebook, X, or Instagram.
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02-04-2025 17:58:14
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UHi @Caitlyn_Ring. I have about 3 batteries, that I equally rotate so I don't overcharge the same battery. And it is having the same effect on all of them. I'll try getting in touch with the support team. Thank you for your help 🙂
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02-04-2025 19:38:48
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Tom_Ring
Hi @user_f43cee. What is the RSSI for this device? How many events does it record per day? Do you have Snapshot capture enabled? These are all contirbuting factors to battery life.
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31-03-2025 15:12:13
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