U
Very poor quality plastics - Not fit for purpose
hardwired-video-doorbell
As you can clearly see the plastics on the door bell have become brittle, cracking on the body itself and the button has degraded and has split open. I this is due to poor quality plastics used, most likely damaged by UV. This is shocking or a door bell that is just a few years old. Im in the UK where we don’t get months of sunshine, so how bad can these plastics be? I can only hope Ring read this and do the right thing by replacing it.
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12-05-2026 21:52:34
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Caitlyn_Ring
Hi @user_348b19. We are unable to assist with damaged devices or device replacements on the Ring Community, as it is a public forum. Please send a private message @Ring on Facebook, X, or Instagram to get in touch with a member of our social support team. In your message, please include the photo you shared here. Thank you!
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13-05-2026 22:32:01
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