The ring theft guarantee is not upheld. I reported my device stolen, filed a report, have the receipt but have been given the run around non stop. Now they are telling me it is because it is out of warranty. The website clearly states If your Ring Security Camera or Video Doorbell product is stolen at any time after your purchase, Ring will replace the stolen device at no charge to you. Either no one at ring knows what to do or they are trained to deter people enough so they give up. It is not ok to advertise a service and not uphold your own policies and guarantees.