U
user_4aa4ee
Accepted Solution
Subscription not working
device-settings
installation
cs-support
Recently bought a ring door bell second hand. It was reset and I have now set it up but when I go to subscribe I click the box to enter my card details it disappears until I reset the page
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30-07-2025 20:19:06
Responses (2)
- U
Im the original owner of mine and have same problem. The trial period has lapsed and it won't let me subscribe
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31-07-2025 09:09:32
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Justin_Ring
Hi neighbors. Our team was made aware of the issue, and it has now been resolved. You should now be able to add a payment method when subscribing to a plan.
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31-07-2025 20:39:52
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