‎Ring Video Doorbell wiring connections

English (UK)

Help

Community Home

Ring Video Doorbells

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.

L

Ledge

Ring Video Doorbell wiring connections

hardwired-video-doorbell

cs-support

I have recently purchased the basic video doorbell (wired) and would like to connect it to a 24 volt direct current 0.42Amp, 10.0Watt transformer. As the output from this transformer is direct current there will be a positive and negative terminal. Looking at the back of the doorbell there is no indication as to which connection is positive or negative. How do I know which connection on the back of the bell do I connect the positive line from the transformer to? Thanks for any help.

5313 •

0 •

06-12-2021 13:39:07

Responses (2)

C

Caitlyn_Ring

Hi @Ledge. You can find a wiring diagram to consult for the Video Doorbell Wired in our Help Center Article [here.](https://support.ring.com/hc/en-us/articles/4405783047188-Wiring-Diagrams-for-Ring-Doorbell-Wired-) There will be one wire from the transformer to each terminal on the back of the Doorbell. For any in-depth wiring questions on your transformer specifically, I'd recommend consulting a qualified electrician to ensure your Doorbell is safely installed. You can also contact our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

0

•

06-12-2021 17:43:12

•

G

groundhogday

It doesn't matter which is which - the transformer is DC, but the doorbell doesn't care.

0

•

07-12-2021 02:04:05

•

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Community Resources

Community Guidelines

About Ring Community

Ring Help

Most Helpful Members

View All

Privacy Licenses Terms of Service