U
user_da677a
Accepted Solution
I’m disgusted
cs-support
In January my battery stopped working I got told to send it back and then I would receive a new one, they’ve been telling me all this time it never arrived even though I sent it off and I finally found my tracking number and it was delivered 4 days after I sent it! I never got my new battery and have been lied to, absolutely disgusted by this behaviour from the customer support team
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27-04-2026 22:16:20
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Caitlyn_Ring
Hi @user_da677a. We do not have access to account or shipping information here on the Ring Community. For this, I would recommend following up with our social support team @Ring on Facebook, X, or Instagram.
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28-04-2026 22:53:24
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