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Hardwired Ring door bell no longer charging.
Hi, my hardwired ring doorbell (which has been installed at this property for some time) has decided to stop charging from the mains. The little green battery icon says fully charged (and still charging) but if i go into "device health" its says power "poor" and i am now having to charge the unit via USB. I have seen this exact same issue cropping up a lot on the forums and it seems to be due to a recent firmware upgrade? I have circuit tested the feed and there is no issue there, please tell me there is a fix on the way??
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20-07-2020 07:00:57
Responses (2)
- CProblem solved. New firmware and now the battery is charging, happy days!!•
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20-07-2020 12:15:14
- DHello My Ring doorbell no longer charges the battery eventhough hardwired nor does my mechanical bell ring. However, I can charge the battery with the included charge cord and then it works until battery dies. However the mechanical chime in our home does not ring unless I hook it back up to the original doorbell bottom at the front of our home. In the meantime the doorbell button at the the back door allows the mechanical chime to ring regardless of what is happening at the front door. Please advise how I can get the ring button at the front door to be fully functional. Thank you Doug•
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14-11-2020 05:58:28
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Charliebigchip
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20-07-2020 08:40:16
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