Doorbell 2nd gen keeps disconnecting

Question

Ring 2nd gen video doorbell has worked for a few years but now keeps repetedly disconnecting after resetting

Justin_Ring · Answer

Hi @mikethediyman. Try rebooting your router as well. You also want to make sure its signal strength is good. https://ring.com/support/articles/92bd2/Understanding-wifi-recommendations-for-Ring-devices. If you have tried these steps and are still having the same concern, give our support team a call for further assistance. https://ring.com/support/contact-us/call?hasLangChanged=true

Ring Video Doorbells

Doorbell 2nd gen keeps disconnecting

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