Responses (5)

S
scheinz
I have the same problem. When I am out of town I have a house sitter. I would like to receive motion notifications on my iphone but the notifications also play in the house driving my house sitter crazy. I would like to silence the in-house notifications but keep my phone notifications on. How do I do this?
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12-06-2023 14:17:25
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Caitlyn_Ring
Hi neighbors. Can you please clarify what notification sound you're trying to turn off? Are you referring to the alerts on a Ring Chime or connected Alexa device? You can control the notifications on any Chimes under Device Settings > Notification Settings > Linked Chimes. For connected Alexa devices, [Doorbell Announcements](https://support.ring.com/hc/en-us/articles/360018032731-Doorbell-Announcement-Notifications-Through-Amazon-Alexa) can be turned off within the Alexa app.
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14-06-2023 18:07:20
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EmjayMaine
I am having this same issue. I want to disable all sounds on my iPhone and Chime device from the doorbell EXCEPT the actual doorbell press. I want to still see motion alert notifications on my iPhone but do NOT want to hear a sound when motion is detected. The only sound from the doorbell I want to hear on my iPhone and Chime device is when the doorbell button is pressed.
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08-01-2024 18:00:51
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J

Justin_Ring

Hi @EmjayMaine. To disable the sound on your Ring Chimes, follow the steps mentioned by Caitlyn. As for getting alerts but muting the sound, follow these steps to accomplish this:

• Open the Ring app
• Choose the menu button (three lines in the upper left corner).
• Select Devices and tap on your Doorbell
• Tap Device Settings
• Select Notification Settings
• Tap on App Alert Tones
• Tap on Motions, then select Silent.

I hope this helps.

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09-01-2024 22:27:05

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user_7ddeeb

I followed these steps for both of my cameras (doorbell and pan tilt outdoor cam), but I’m still getting chimes whenever there’s a motion alert. I want the alerts on my phone, but I don’t want noise. This is driving me batty! What am I missing? 

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24-08-2024 03:12:10

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Caitlyn_Ring

Hi @user_7ddeeb. When you say you're still getting chimes, do you mean an audible alert on your phone, or an audible alert from a Ring Chime? Alert tones from the Ring app can be controlled under Notification Settings > App Alert Tones for each Ring device. If you're talking about a Ring Chime, you can unlink the Chime from your Ring devices under Notification Settings > Linked Devices.

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26-08-2024 18:48:18

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user_5f53f2

I am also devastated with these chimes, never switched them on, and says locked and cannot switch them off

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24-05-2025 07:25:53

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Caitlyn_Ring

Hi @user_5f53f2. Are you referring to a Ring Chime or Chime Pro, which plugs into a wall outlet, or an audible alert tone from the Ring app on your phone? There are troubleshooting steps in previous replies on this thread that may be helpful. 

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27-05-2025 16:31:15

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user_0c9218

Yes - everytime you go out your door a chime is set off on your phone. Its annoying if you are going in and out frequently. I had this shut off at one point - successfully - but somehow the chimes came back. You can't follow the steps set forth on Google because Ring has moved/changed the navigation titles of the app. Ring - it would be really helpful if you could do step by step instructions using the current navigation titles to inform people how to turn off the notifications/chimes on their PHONE when they go in or out one of their doors.

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09-09-2025 11:58:05

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user_0c9218

Yes - everytime you go out your door a chime is set off on your phone. Its annoying if you are going in and out frequently. I had this shut off at one point - successfully - but somehow the chimes came back. You can't follow the steps set forth on Google because Ring has moved/changed the navigation titles of the app. Ring - it would be really helpful if you could do step by step instructions using the current navigation titles to inform people how to turn off the notifications/chimes on their PHONE when they go in or out one of their doors.

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09-09-2025 11:58:09