‎Timeline takes me to the very first video whenever I hit the rewind button

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doowopmac

Timeline takes me to the very first video whenever I hit the rewind button

troubleshooting

event-history-timeline

Timeline takes me to the very first video whenever I hit the rewind button. It won't take me to the most recent video. I have 5 other ring cameras and the rewind button works properly on those. Any tips on what to do?

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28-12-2022 01:00:16

Responses (1)

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Caitlyn_Ring

Hi @doowopmac. What model of Ring Video Doorbell or Security Camera are you seeing this behavior with? Which version of the Ring app are you currently on, and which version of your phone's operating software are you on for Android or iOS? If possible, please also share a short screen recording of this so I can have a better idea of what you're seeing on your end.

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28-12-2022 19:36:42

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