Ring Video Doorbell
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Ring doorbell has solid blue light
troubleshooting
I charged my ring door bell and now it just has a solid blue light saying it can’t connect to the internet my other cameras are fine it’s not my internet. Pushing the orange button does nothing.
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07-09-2025 00:31:09
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Justin_Ring
Hi @user_d0cf08. Try factory resetting your Doorbell by pressing and holding the setup button on it for 20 seconds. If you have tried this step and are still having the same concern, reach out to our support team on Facebook or X by sending a PM to @Ring@Ring for further asssitance.
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08-09-2025 23:26:25
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