Responses (1)

M

Mee399

I may be having the same issue. It seems like when I activate the 2 way talk feature, my phone treats it like a phone call...and the audio is only coming through the phone earpiece instead of the speaker. Even at full volume, I can't hear the person at my door unless I hold the phone up to my ear. I can't find any options to change it to speaker.

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03-01-2020 22:22:20

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Reply

M

minanassief

Thank you, that's why Ring Support Team must work on a fast and quick resolution and issue an update ASAP.

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03-01-2020 22:32:18

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wesevitt

I am having th same issue has anybody got a fix yet?

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24-02-2020 15:41:38

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Mee399

Someone at Ring suggested turning off my bluetooth on my phone. Because it is connected to my smart watch and is messing with the app when on Live View. It works, but it defeats the purpose of having the smartwatch if I need to disconnect every time I want to talk to someone at my door.

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24-02-2020 16:26:10

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minanassief

Thank you for your advice. But the customer service is HORRIBLE, When I contact them to have their engineers or app development take a look, they do not understant the issue, and they need to be systematic. like we need you to call us from home and in front of your camers. When I try to inform them it is not with my camers, as it happens with all camers, stick cams,... not the camera to reboot or troubleshoot, but no one is existing to LISTEN!!! Horrible experience with unprofessional customer service

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24-02-2020 16:55:50

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minanassief

Will never be fixed with these unprofessional customer service!!!

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24-02-2020 16:56:22