Ring Video Doorbell

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M
Rich notifications issue
On my iPad when I get a rich notification banner pop up I would pull down and it would bring up a larger view of the snap shot. All of a sudden it has stopped doing that. Anyone else?

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21-11-2020 16:24:29

Responses (1)

  • J
    I too have had trouble with notifications. My ring doorbell pro is recognizing motion but not sending me the notification? All of my iPhones settings are set to receive notifications. My individual ring cams are also set to send notifications; but still no notification of motion is sent? My older cams are sending notifications as normal. It is only my ring doorbell pro that has stopped. It stopped about the time that the screenshot alerts started as a new feature. I enabled it, it worked great; and we loved it. Then nothing. If I open the app, it shows motion by camera so I know it’s not a cam issue, it’s something in the delivery with the pro. I’ve tried logging out, deleting the app and reinstalling and logging back in. Nothing. I’ve tried turning notifications on and off, Tesoro gong my phone. Nothing. Please help!

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    04-01-2021 23:28:12

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