Ring Video Doorbell

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Reducing the SSI
hardwired-video-doorbell
connectivity
troubleshooting

I have a Ring doorbell and my SSI number is 83, which is totally rubbish.
I have the Ring WiFi extender, which to be honest, really makes no difference. So the result is a delay in me getting notified that someone is at the door and it’s then too late for anything !!

I do have reasonably fast WiFi around all my home, so that’s not the issue.
If I look at the Ring help section, it mentions walls, instructions other electrical items, which in my opinion is just a excuse they use because the Ring doorbells just aren’t up to scratch. Why does anyone develop a wireless doorbell and then say that obstructions such as walls will effect the coverage.
I have tried relocating the Ring WiFi extender all over the house and it makes no difference at all . Between the doorbell and my home router, there is one plasterboard wall, and then the outside wall which has plasterboard on the inside and one layer of bricks on the outside. If this is a problem, houses with solid brick walls must find this product useless.

When I bring the doorbell into the house to charge the battery which is in the same room as my router the SSI goes down to mid 40s.
Any SENSIBLE ideas or suggestions before I look at another more reliable brand. I’m not really interested in someone quoting what’s in the Ring help section because, yes, I do have walls and other electrical items in my house and using WiFi !!!
Thanks

2167

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21-11-2020 10:19:27

Responses (1)

  • J

    I have a suggestion. Move your Ring Chime device as close to the door as possible. Purchase a Wi-Fi extender that matches the capability of your WiFi router and set it halfway between your router and your monitored door. If you have strong Wi-Fi in your house, the extender will send as strong of a signal as possible to your Ring Chime device. The closer the Ring Chime device is to the door, the less that brick will affect the signal.

    Completely unrelated, but I have a wireless 433 MHz temperature/humidity detector inside of a gun safe. It is able to broadcast it’s information to my Weather Station. That signal is going through fire rated insulation and thick steel. But, that signal is only being transferred about 3 feet. The closer the better!

    1

    06-02-2024 22:42:04

      C

      Hi @jonmac. Thank you for sharing this suggestion! You’re absolutely correct that a wifi extender is only as strong as the signal it’s receiving. The better the signal the extender has, the better the signal it can extend. :slight_smile:

      0

      07-02-2024 20:13:09

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