Ring Video Doorbell

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C
Live View Takes Forever to Load
wireless-security-cameras
I’m growing increasingly frustrated at our Ring Cam. We have the 1st Generation. We’ve barely had it over a month and the Live View loads maybe 20% of the time, and when it finally does, it’s about 5 minutes too late. What did we spend over $100 for it this thing is totally useless? Also - had no idea you had a trial that expires after a certain time, so you can no longer playback videos of motion at your door unless you buy the premium setup. So freaking annoying. ![image|690x318](upload://didYuo90CJ3MHtxTF59V1rehE0J.jpeg)

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04-03-2021 17:45:10

Responses (2)

  • C
    And yes- our wifi is strong, our camera is setup correctly, etc.

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    04-03-2021 17:45:55

    • T
      Hey @chandlornwright. There have been a few other neighbors with this concern. Try joining the conversation in this thread [here](https://community.ring.com/t/live-view-problem/30098) and see if the solutions posted can also work for you. I hope this helps!

      0

      05-03-2021 23:15:43

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