Ring Video Doorbell
Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
T
TDH
Accepted Solution
Enable microphone and sound by default
hardwired-video-doorbell
negative-feedback
app-request
Hi there - just got a new Ring Pro doorbell installed but I have noticed that when I tap on the notification on my phone to say that someone is at my front door (i.e. they've actually pushed the doorbell) I get the live view feed but the sound and microphone are both muted by default. To make matters worse it seems like the microphone toggle button only shows when the phone is in portrait mode, whereas when the phone is in landscape mode it only shows the toggle sound button. All this means that it takes a bit of fumbling around before I can hear/speak to the person at the door (on top of the delay in opening the app and loading the video feed), all of which wastes valuable time when the person ringing is a courier (and they rarely hang around for more than a few seconds before walking off and posting a "sorry we missed you" card).
Is there any way to set the setting so that sound and microphone default to ON when I tap the someone at the door notification so that I can hear/speak to the person ringing the bell immediately without having to unmute each time? I've tried looking in the settings but couldn't see it...
22364 •
4 •
28 •
28-02-2020 16:26:38
Responses (15)
- MI would also like this fixed, it really is poor. To top it off, on my phone it defaults to alndscape video and won't change to portrait, so I can't even get to the buttons to turn the microphone on, so I can't speak to anyone at the door at all. It needs a one tap method to answer the door with a two way call.•
5
02-09-2020 07:13:48
•
WLikewise for the exact reason keep missing delivery drivers It can’t be that hard to do•0
10-11-2020 10:19:09
- THas this been resolved delivery drivers really don't like waiting for a reply and neither do the post workers•
0
15-11-2020 13:20:24
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Caitlyn_Ring
When you activate the Live View, the microphone will be muted by default. This cannot be changed. Tapping the microphone icon will unmute the microphone, allowing you to speak to visitors.
0
08-12-2025 18:51:36
•