Ring Video Doorbell
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Doorbell won't connect to wifi
My doorbell has been working for a few months. Now it has disconnected from my wifi, and for 2 days of trying, it will not recognize my wifi at all. It will recognize every other wifi within range. Very frustrating, I was thinking of trying a large hammer next.
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21-06-2021 15:52:59
Responses (2)
- J
Hi neighbors. If your Doorbell is not reconnecting to your wifi, try the following steps:- Reboot your router by unplugging it for a few seconds and plugging it back in.- Factory reset your Doorbell by pressing and holding the setup button for 20–25 seconds.- Try your setup using another phone or tablet.- If possible, bring the Doorbell into the same room as the router when doing the setup. We also have this Help Center [article](https://support.ring.com/hc/en-us/articles/218144403-In-app-Setup-Failing-Due-to-Router-or-Modem-Issues) with other steps to try. If you have tried these steps and still cannot get your Doorbell to reconnect to your wifi, give our [support team](https://support.ring.com/hc/en-gb/articles/213608406#store-opening-hours) a call for further assistance.
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15-08-2023 18:47:45
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user54811
@barak - mine too. Any advice from anyone as to what to do?
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14-08-2023 18:16:44
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