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Delete All fails: "Something Went Wrong"
Beginning in early July, when I try to use the Delete All command in the app in my iPhone, it repeatedly fails, and I receive a message saying "Something Went Wrong." I can manually delete events, but when there are many events this is a show, painful process. What's up?
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07-07-2021 13:42:22
Responses (3)
- R
Same for me. iPhone 11, Reinstalled Ring app and it still does exactly what you are describing.Also when manually deleting unwanted video captures, if my finger missies the circle and I tap the video I'm attempting to delete I get an error message "video is not available" or something very similar as that. Why isn't it available after and hour or more of the captured video?
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10-07-2021 10:30:42
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- C
Hi neighbors! We've actually addressed this concern in a similar thread you can find [here](https://community.ring.com/t/delete-all-function-not-working/66086/5). Thanks for calling this out, and feel free to keep an eye on the thread I linked for any updates on this concern whenever we have any available. :)
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12-07-2021 23:47:47
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mohrdj
Many others having same issue see:https://community.ring.com/t/receiving-something-went-wrong-after-deleting-videos-past-get-days-yet-videos-get-deleted-bug-report/65151
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08-07-2021 11:00:02
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