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S

Smaghak

Complaint - christmas ring tones not working
chime-pro
Not sure where to start, but maybe someone from the Ring team can bother addressing the concerns of several customers here: https://community.ring.com/t/christmas-chimes-not-working/98213 Customers are left to fend for themselves and your support team is oblivious of what's going on. Your Christmas ring tones are not working on the first gen chime pro and customers deserve a fix or at least an acklokegement of the issue with an expected timeframe for the fix! Stop ignoring us, we deserve some respect! We expect a response in the the community link above or this will escalate, I can assure you.

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05-12-2021 20:54:35

Responses (8)

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    user4936

    I have the same problem and I have phoned ring twice in the past week to report this issue and all they keep telling me the problem will be sorted, but still nothing. I don’t think ring doorbell know what’s causing the problem or how to solve it. I am resigned to the fact that I will not be getting my Christmas chimes this year. Very disappointed with ring doorbell for not keeping me informed as to what is going on..

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    10-12-2021 18:10:41

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      U

      user5095

      I have the same problem - it worked for halloween

      1

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      10-12-2021 18:29:03

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    user5127

    Yeah this really isn’t ok. Especially since they worked last year. Getting tired of overlooking things not working as they should… with ring and blink.

    1

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    11-12-2021 02:04:29

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    • U

      user9811

      Christmas chimes still not working on my device

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      12-12-2021 05:09:24

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      • H

        heavyringer

        Came here for answers... left with disappointment. Can the Ring development team please Chime in? Full pun intended. We want our Christmas cheer!

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        12-12-2021 09:37:42

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        • D

          Dabi13

          Same thing here. Christmas tones are still not working and nobody neither answer nor fix the problem. Santa will be disappointed to not hearing his "ho ho ho".

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          12-12-2021 12:48:17

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