Ring Video Doorbell

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K
CleanBrowsing.org DNS servers
wifi
router
troubleshooting

My router tells clients to use DNS servers provided by CleanBrowsing.org, particularly the ones that block adult content. It has been set up this way for years.

 Recently my doorbell was marked as offline and I was not able to get it to join my wifi network. If I temporarily let my router give out the DNS servers from my ISP to its clients, instead of using the clean browsing DNS servers, then the doorbell can rejoin the network.

It seems maybe cleanbrowsing's adult filter DNS has started blocking address resolution of certain servers the doorbell needs to reach. I plan to run a network trace using Wireshark to troubleshoot further.

But does anyone have a similar experience?

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2

1

12-06-2026 22:24:37

Responses (1)

  • F

    Hello, Yes if you use any of the adult content blocking DoH or DoT DNS services it will block your Ring products from being able to connect to the Ring servers. This is also true for Blink and other cameras and a lot of IoT devices. I have also tested out this feature on my Deco BE63 Mesh system with Cloudflare and OpenDNS encrypted only DNS IP's and had the same results. 

    0

    13-06-2026 07:22:24

      K

      Actually, I seem to have fixed the problem by unplugging all downstream ethernet cables from my router, restarting the router, and then performing the Ring setup (connect to WiFi) steps again. So this particular pair of smartbrowsing.org DNS servers I'm using (185 228 168 10 and 185 228 168 11) does not seem to block any connections that Ring needs.

      1

      16-06-2026 14:26:37

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