Ring Security Cameras

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U
Weird odd colors on color night vision
troubleshooting

Around the end of April, maybe 1st week of May we started noticing weird colors showing up on color night vision on our Ring Doorbell Plus, as well as both of our Ring Outdoor Cam Plus cameras. Someone else on here showed a screenshot complaining of the same thing happening to their cameras as well. We followed all of the possible solution steps that were posted to see if anything would help and nothing has helped including a factory reset. One thing that we did notice around the time was AI was added to the software update. If that's the case, it has completely rendered color night vision useless. Because the weird purple pink violet odd green colors bleed through so badly that the cameras cannot pick up anything, much less anyone who walks up to our house at night. If anyone has any suggestions or solutions please let me know. We have never had any problems at all with any of our Ring cameras and all 3 are less than 1 year old, up until a few weeks ago.

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16-05-2026 15:49:59

Responses (2)

  • T

    Hi @user_02f424. Have you tried toggling ON/OFF Color night vision? Let me know if that adjustment makes a difference in the picture quality.

    0

    18-05-2026 16:03:09

    • U

      I seem to have lost colour night vision completely on my Doorbell Plus, except for random colour flashes showing up on my timeline. Ring support sent me a new doorbell which has exactly the same problem. My Ring app does not have the colour night vision toggle in its video settings. I think a faulty firmware update has disabled it for this model. I have reported this and have been told that the engineers will look into it. Apparently no one else has reported the problem.

      1

      29-05-2026 14:15:15

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