Hi @user_e752d2. These devices are weather-proof and should not take on water under normal conditions. I would ensure that you are completely locking the base on the cam when you are securing the battery. If this has impacted the performance of your device, feel free to send us a private message on Facebook, Instagram or X @Ring.
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07-05-2026 13:40:23
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Tom_Ring
Hi @user_e752d2. These devices are weather-proof and should not take on water under normal conditions. I would ensure that you are completely locking the base on the cam when you are securing the battery. If this has impacted the performance of your device, feel free to send us a private message on Facebook, Instagram or X @Ring.
0
07-05-2026 13:40:23
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