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Raquel1973

The security floodlight
hardwired-security-cameras
connectivity
troubleshooting
The back garden security floodlight has decided to stay on when activated. I have tried resetting but it still happens. Also we keep losing wifi connection & can't view on the camera but the doorbell camera is working fine. Please help!

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28-02-2023 01:13:47

Responses (1)

  • C

    Caitlyn_Ring

    Hi @Raquel1973. Check the Device Health page to ensure the [signal strength](https://support.ring.com/hc/en-us/articles/217271526-Checking-Wifi-Signal-Strength) on your Floodlight Cam is strong. What is the number listed for the RSSI? The wifi disconnecting is likely due to the signal not being stable enough.

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    01-03-2023 15:45:52

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