Responses (4)

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bemak187
@user63770 How much further are the cameras from the router than the doorbell? I am wondering if the starlink router just isn't as good or broadcasting the signal as far.
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25-10-2023 09:45:20
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user63770
The doorbell works seamlessly and I have tried setting up the camera just next to the doorbell to see if distance was an error and it still doesn't connect. I have 5 cameras and they all fail in the same manner. Weirdly the doorbell is ammune.
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25-10-2023 21:48:37
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Caitlyn_Ring
Ensure your Ring app is fully updated to the latest version available, and make sure your Ring devices are within range of your router. If you’re running into issues during the setup process in the Ring app, then try the various troubleshooting steps listed here. Check that the ports and protocols used by Ring devices are open on your router, and change the wifi channels if needed. Should none of these troubleshooting options work, please reach out to our support team for further assistance.
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13-04-2024 00:27:13
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user_dc2547

I have the same problem just waiting for a reply?

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26-05-2025 09:59:30

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user_dc2547

Having tried for days, it’s just worked as normal! 👍

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26-05-2025 10:42:01