Ring Security Cameras
Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.
U
Ring Floodlight Camera Doesn't Work - Consumer Rights Act 2015
troubleshooting
I contacted ring support about an issue with a floodlight camera and despite the issue occurring before the warranty ran out because I reported it a couple of days after the warranty expired they have said that they are unable to do anything. How do I go about making a claim under the UK Consumer Rights Act 2015? Thanks.
10 •
2 •
0 •
27-10-2025 12:16:16
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hi @user_ab9c50. You can view information on the warranty provided by Ring here: https://en-uk.ring.com/pages/warranty. We do not have an additional warranty claim process outside of contacting our support team. If you have further questions about your Floodlight Cam's warranty, please reach out to our support team @Ring on Facebook, X, or Instagram.
0
28-10-2025 18:42:42
•