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E
elizard
Accepted Solution
Recover Accidentally Deleted Video from Web Interface
negative-feedback
I just discovered that if you are looking at your event history on the web interface, then ACCIDENTALLY tap the delete button, it does **NOT** ask you to confirm deletion!!!! This is extremely frustrating as wasn't planning on deleting the video I was viewing! They SERIOUSLY need to have a "Recently Deleted" queue so you can recover an accidentally deleted video. What if the video I deleted was something important???? It WAS something I wanted to keep, and potentially very important, so I am very upset that this happened! FIX IT SO THE WEB INTERFACE CONFIRMS DELETION PLEASE!!!!!!!
76652 •
18 •
34 •
20-11-2019 01:16:51
Responses (18)
- RI completely agree with this issue. THIS IS THE MOST STUPIDEST FUNCTION. 1- MUST HAVE A WAY TO CONTROL USERS ABILITY TO DELETE 2- MUST HAVE A WAY TO RECOVER DELTED VIDEOS/CONTENT•
4
29-08-2021 13:33:56
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- CYes, this is ridiculous!!!! I need the footage from yesterday for something very important and I accidentally deleted the one I needed. How to retrieve this?????•
1
17-10-2021 03:32:20
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- 0I am also so frustrated with fact that you can not retrieve for at least 30 days mistakenly deleted videos. I have a few deleted on 12/31/21 that is of the most importance that will cost me a good penny that was needed for court. In this modern age of savvy tech there must be a way to retrieve MY videos. If there is anyway at all possible please let me know. Thank you•
2
16-01-2022 04:16:25
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COnce videos have been deleted, either manually or because the video storage time has passed, they cannot be recovered. There are no backups stored in order to protect your privacy. We always recommend downloading any videos you need to keep, either to your phone or your computer.
•0
01-07-2024 19:05:54
- UYou really should give users the ability to recover accidentally deleted videos. Even if it's just a 30 day window of recordings. It baffles me that you don't have this functionality, and clearly people have been begging you for several years now to add it.•
5
04-06-2022 03:56:37
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terriandhopeton
13
25-11-2019 23:21:09
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