Ring Security Cameras
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Pets and Security cam motion sensor
I haven’t really found a definitive answer for the security cam motion sensors: do small animals such as cats set off the motion sensors? I have 7 cats that live in my backyard and I’m afraid they’ll continually set off motion notifications.
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09-08-2019 00:08:15
Responses (3)
- DFor wired devices, I was told by Ring Support that the Motion Sensitivity doesn't work properly when set to Human Only. It is over sensitive and pets will set it off even though the documenation says otherwise. When Ring was bought by amazon, the third party motion software was removed and Ring is trying to "replicate" the features by coding it themselves. No timeline is available on a fix. Ring also said that some devices have bad components (manufacturing issue) resulting in some devices not working properly with the software; Ring will replace the device. My fix (until they fix it): I use the LinkedDevices feature to link my doorbell and floodlight camera. I turned off motion sensing on the floodlight cam and I have motion from the doorbell trigger camera recording on the floodlight camera. Both devices are on the front of the house though.•
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17-10-2019 14:34:50
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- MHello all, I have 1 spotlight cam wired, 3 floodlight cams and ring door bell. All my cams go off every single time a cat comes to my property. I’m not sure how my door bell does with cats as street cats do not really came up to my front door. I have not contacted Ring yet but I can tell you that this is very frustrating. My wife is sick of listening alerts all night long so she has turned them off. So now I got over $1000 worth in cameras that cannot alert me properly so now if someone comes in my back yard (it has happened already once) I will never know. Not cool, Not feeling very safe... Notes: I have messed with and tested ALL settings with absolutely no luck!! ?•
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05-02-2020 16:58:57
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MThere is already a topic discussing this issue for a while: [https://community.ring.com/t5/Security-Cams/Motion-Sensitivity-picking-up-pets-when-set-for-People-Only/m-p/3075#M440](https://community.ring.com/t5/Security-Cams/Motion-Sensitivity-picking-up-pets-when-set-for-People-Only/m-p/3075#M440) Check it out, there is no solution or fix, its noting to do with what settings or sensors you have set as there have been plenty of people who have tried all the settings changes you can think of. RING support team have told some people and i have recently spoke to them and they have told me that they know the people only mode does not work and they are aware of it and no timescale for a fix. Offically though no announcement for RING, as i doubt they fully know whats wrong and how to fix it yet.•0
05-02-2020 20:27:29
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09-08-2019 02:41:26
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