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P

pecan

New hardwired spotlight camera not keeping light on during dusk till dawn schedule
hardwired-security-cameras
troubleshooting
I have an old ring spotlight camera on the front of my house that I set a schedule to keep lights on from dusk till dawn, which works well. A week ago, I installed a new ring spotlight camera on the side of my house and set the same dusk till dawn light schedule. But the lights are only activated by motion, then remain on for 1-2 minutes before shutting off again. And even though the motion zone doesn't go out into the road, every time a car drives by, my side light comes on and it's very annoying. I've tried deleting the dusk till dawn, 7 day a week schedule in the app, closing the app, then reopening and setting up the schedule again, but it still only comes on with motion. Please advise.

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15-12-2021 18:53:19

Responses (3)

  • L

    LlazarusLlong

    I’m having the same issue with the camera at the front of my house. Won’t stay on all night no matter how I program it- either by specific times or by dusk to dawn. It shuts off after 5 mins or so every time I turn it on in the app. I have a second light on the side of the house that DOES stay on just fine as programmed. What’s even more annoying… when I turn them on manually after it is dark, they STILL don’t stay on and turn themselves off again after a few minutes!

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    31-10-2022 00:40:10

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    • J

      Justin_Ring

      Hi @LlazarusLlong. What model of Camera do you have? You should be able to find the model of it by going to the Device Health of your Camera. This will help me look for the correct information regarding your concern, as some Cameras have different abilities than others.

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      01-11-2022 16:31:20

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      • U

        user_c379d1

        I put one on the front of my mother in laws garage set for 7 days a week Dusk to Dawn and it does the same exact thing as you described. It arbitrarily turns off after it comes on. I pull up the app to check it out when I wake up at night and usually it’s off and I turn it back on.  Is there a relationship with the WiFi signal that could be causing this?

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        08-10-2024 16:13:43

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          C

          Caitlyn_Ring

          Hi @user_c379d1. Can you clarify which model of Ring Camera you installed? The model name is located on the Device Health page, as well as on the original packaging. Is this camera in a Light Group with any other devices, or is it linked to another device through the Linked Device settings?

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          16-10-2024 22:03:31

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