Responses (6)

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Caitlyn_Ring
Accepted Solution
Continuous Live View and Extended Live View are available on compatible Ring devices with a compatible Ring subscription. You can view current Ring subscriptions and the features provided at Ring.com/plans. 
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27-03-2026 17:20:51
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Caitlyn_Ring

Hi @VelvetJones. Live View will automatically time out after around 10 minutes. We have received the request to extend this timeframe before, which you can find [here](https://community.ring.com/t/extend-the-length-of-live-view-24-7-recording/4507) on our Feature Request board. I'd suggest adding your feedback and vote to that request. We use the Feature Request board to keep track of new ideas and features so we can share them with our teams.

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30-06-2023 23:20:20

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user_e59983

Ring need to allow 24-7 live viewing.  I need to be able to monitor the front office with an old computer.  I have purchased the upgraded account.  I have bought the Ring indoor camera (plug-in).  The new account lets me monitor longer. However, the camera live view stops and requires me to restart it.  SUPER ANNOYING!!!   I have a fiber connection so who cares if it uses my resources I pay for... I want monitoring! 

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23-12-2024 22:20:20

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Caitlyn_Ring

Hi @user_e59983. Continuous Live View is now available on select devices, with a Ring Home Premium plan. You can learn more about this feature here. For more information about what features each plan provides, check out ring.com/plans.

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24-12-2024 23:33:34

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Gonzo3313
I have to log into live view every 5 minutes. It doesn't even go every 9 minutes. It keeps logging me out of live view and makes me log back in and click a couple things like do you trust this browser. I am not changing browsers or anything but it's just logging me out of the browser on live view. This is a horrible product with a horrible company that does nothing to help anybody! My suggestion is to get a full refund if you haven't already
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07-01-2025 03:23:17
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user_608eb0
I have the same issue making the device just about useless. I do not understand why Ring intentionally breaks our cameras buy just turning them off? The camera staying on has nothing to do with them, Its my camera, its my home network, its my pc, its my electric, They should have nothing to do with me viewing the camera locally!!!!!! Let alone remotely other than a quick api query for the devices IP address and a mfa auth. If they dont fix it soon, or if they try to charge me more for a local ability I I already have that they intentionally break, This Piece of crap camera is going in the garbage can.
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14-04-2025 22:59:26
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user_e2b09f
Have to pay $20 a month for continuous live view? What a scam.
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06-06-2025 20:37:37
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