Responses (3)

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Justin_Ring

Hi @SoCalRinger. The lights for the Spotlight Cam Wired and Spotlight Cam Mount cannot stay on indefinitely when using the Light toggle. The lights will stay on up to the amount of time it is set on, which is up to 15 minutes. The lights on a Spotlight Cam Battery will stay on for 30 seconds when using the Light toggle and can not be changed. The Floodlight Cam should be able to keep the lights on until turned off. If you have the Devices grouped together in a light group, that could explain why the lights on the Floodlight followed the other Camera when the lights turned off. If you do not have them grouped and the Floodlight lights are still toggling off on their own, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

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21-09-2022 23:18:44

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jhstroebel

Justin, My Floodlight Cam Wired Pro do the exact same thing... I don't think this is a single user issue. The only way to keep them on seems to be to create a schedule that keeps them on. Its a giant pain to disable and renable and it doesn't seem to take effect immediately anyway. And since its a schedule, its stuck under 3-4 layers of options. For example a "dusk" to "dawn" schedule will only take effect if the state of the schedule is enabled at dusk...

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04-10-2022 20:59:52

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fabsroman
I am having the same issue. I replaced some floodlights that overlook my patio/pool and I used to be able to turn the old lights on via a manual switch on the wall. During a party last night, the Ring floodlights kept turning on and off incessantly, and it was quite annoying. I tried using the toggle button to turn them on, but they would only turn on for 1 minute and then go off again. I have found where I can set the length of time to 5 minutes max, but 5 minutes is entirely inadequate for a pool party that will be going on for hours. I don't want to pull out my phone and play with it every 5 minutes while speaking to somebody. Nothing more inconsiderate than pulling out a phone and playing with it in the middle of speaking with somebody. I have no idea how it can be this difficult for Ring to add additional timer lengths on a light group that allow us to keep the lights on for hours. If somebody forgets to change the timer length back after the party, I am pretty sure they will realize it the next time the lights are triggered at night via motion. I am extremely unhappy about this issue because we have a decent amount of parties over the summer that go to 10:00 or later.
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05-06-2023 11:47:30
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Justin_Ring
Hi neighbors. If your Floodlight Cam lights are not staying on when turning them on using the Light toggle in the Ring app and you do not have a [Light Schedule](https://support.ring.com/hc/en-us/articles/360019494811-Using-Light-Scheduling-on-Your-Floodlight-Cam) in place that would interfere, reach out to our support team to further investigate. @fabsroman. Can you share a screenshot of the settings you have found that have a maximum limit of 5 minutes to keep the lights on for your Floodlight Cam?
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06-06-2023 17:00:13
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