Lost all ring recordings

Hi all, I have a 8 ring cameras around my property which all seem to be working correctly, I also pay for the home plan which includes up to 180 days video storage for all my devices. I have recently noticed that all my recordings from before March 2025 have disappeared, this is even the case when I log on to ring.com online. App up to date, uninstalled and reinstalled, checked my plan to confirm it is still active and still nothing. Would anyone have any ideas / solutions to this?