Responses (3)

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Tom_Ring

Hi neighbors, we understand your frustration and appreciate your feedback. You can now access [Live View ](https://support.ring.com/hc/en-us/articles/208144516-Using-Live-View) from your [Ring.com ](http://ring.com/) account through your supported web browser. Depending on what device you have, this feature update allows you to use two-way talk, enable sound, activate your siren, or turn on the lights. Once again, we do appreciate your feedback on the discontinuation of the Ring Desktop app and we will be sharing it with our team. Please see our Help Center article [here](https://support.ring.com/hc/en-us/articles/360059615351) for more info on this. Thank you for your understanding!

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23-08-2021 19:02:29

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H

hi808

Update: While clicking on the refreshed desktop camera images, it appears that the activated event uploads since I am able to retrieve the recorded events in History. However, I am no longer able to see any Live Views on my PC monitor while this is occurring. All I get is the attached “Activating Live View” window. The website interface obviously needs more work. 

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23-08-2021 20:49:27

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DJHutch

I have the same issue as hi808. after going to ring.com, logging into my account and changing to Dahsboard (i agree, going to History first is a poor design), then clicking on Clicking on Live View for any of my ring devices, i get the black screen with "Activating Live View" and the video never shows. when i go to history, video is available. I've tried on Chrome, Edge; cleared cache, etc. If i use the ring app on my Iphone, Live View pops right up.

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25-08-2021 11:12:22

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DJHutch

Live View is now working. nothing changed on my end.

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25-08-2021 14:24:11

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DJHutch

Live View is now working. nothing changed on my end.

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25-08-2021 14:24:11

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Freddy71
I have the same problem too, running Win10 and Chrome.
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27-08-2021 12:49:54
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