Ring Security Cameras
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Defective Camera Return Problem
hardwired-security-cameras
cs-support
I was provided with a replacement exterior spotlight camera under warranty and was advised to send the defective camera back. Unfortunately, I won't be returning to the address where the camera is until June of 2026. Can I return it at that time without having to pay for the replacement camera?
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25-12-2025 22:44:31
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Justin_Ring
Hi @user_bda3da. It is best you reach out to our support team on Facebook, X, or Instagram by sending a PM to @Ring for further assistance.
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26-12-2025 22:56:42
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