Ring Security Cameras

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Dashboard

I have recently lost the dashboard on my app. I cannot change the camera from home, away or disarm. I am not the owner of the account, just a user. The owner still has the ability to see and use the dashboard.

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16-10-2025 09:22:56

Responses (1)

  • T

    Hi @user_cbac37. If you are not the owner of the account, and you've recently lost features, the owner may have revoked your access. The owner will have to grant access again.https://ring.com/support/articles/clv68/adding-and-managing-shared-and-guest-users

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    17-10-2025 13:34:42

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