Ring Security Cameras

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A
Can you tell if a shared user has viewed floodcam?
I have three flood cams and have shared with three family members. Is there a way to tell when one of them views a camera? If they look at the live view, will it show up in my history? If they answer a motion, does that show in my history?

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10-05-2020 06:35:57

Responses (1)

  • J

    Just learned this answer. I gave someone access to an inside stick up cam a year ago. (An ex partner). I never realized they still had access to my internal cam. Just learned today that they were still under "shared". I did some research and no, you cannot see them using it. HOWEVER if they were to click "view live feed" or "review" anything that shows up in the timeline as a new record. BUT Ring only keeps that record for 60 days max. So no you cannot see a log of them using it but if you monitor the clips you can see "live view" show up which cannot be erased or altered.

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    18-07-2025 00:23:00

      C

      Hi @JRock13. You are correct that it doesn't list when a specific Shared User has viewed an event or activated Live View. However, video storage is available for up to 180 days with an active Ring subscription. The default video storage time is 60 days in the US, but you can change this up to 180 days. We have more information on that here: https://ring.com/support/articles/1nce1/Understanding-and-Adjusting-Your-Video-Storage-Time. Additionally, you can remove a Shared User's access at any time in the Control Center.

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      19-07-2025 00:26:49

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