English

Help

Community Home

Categories

Discussions

Sign Up

Ring Security Cameras

Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.

U

user_5bc6ff

camera modes
app-settings

What happened to "Home" and "Away" modes on the Ring App? I'm still a subscriber and it suddenly disappeared and "Enable Modes" is greyed out on the app, which erroneously says I "need a Ring Protect Plan," but I have one already. 

36 •

2 •

0 •

11-10-2024 12:38:16

Responses (1)

  • U

    user_664be9

    I just talked to customer service and they said that they sent out an email on Aug. 7 that this would be changing.

    An update to your app.
    Starting September 7, 2024, the Modes button will no longer appear on your Ring app home screen. You can still access and adjust your individual camera Motion Schedules, Smart Alerts, and Privacy Settings from your device settings in the Ring app. Please see below for instructions on how to find the same features.

    0

    •

    11-10-2024 14:28:49

    •

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Community Resources

    Community Guidelines

    About Ring Community

    Ring Help

    Most Helpful Members

    View All

    ©2024 Ring LLC or its affiliates

    PrivacyLicensesTerms of Service