Responses (2)

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Caitlyn_Ring
Hi @Mattman2019. We do not recommend facing your Ring Security Camera directly at a window, as the glass will negatively impact the Camera's ability to detect motion. Try placing your Camera in a different location so that it it is not facing a window, and that should reduce any issues with motion detection.
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17-11-2023 20:46:12
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colglbo
I have a Ring camera facing out a window and it works fine during the day. One major drawback with the Ring cameras is that they will not detect motion through glass at night. I don't know why that is because I also have Google Nest and Kasa cameras and they work just fine at night. Just make sure night vision is turned off.
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18-11-2023 14:52:09
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