Ring Security Cameras

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U
Birds Eye view not turning off
hardwired-security-cameras
troubleshooting

Floodlight motion terrible after trying  Birds Eye view.  I shut it off and even did a reset. I am missing tons of events   My app says “Currently, your camera is watching your Bird's Eye Zones for motion.”  How is that possible when I did a reset with ring support….which meant I had to delete device from my account, add it to my account, and then set up my settings all over again - I intentionally skipped setting up Birds Eye view.   

Help.  It worked flawlessly and now  I’m missing everything.  

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0

08-02-2025 23:25:12

Responses (1)

  • T

    Hi @user_0e165d. You can use this Help Center article here to assist you in using Bird's Eye Zones. Let me know if this helps.

    0

    10-02-2025 18:47:09

      U

      no option to toggle off 'Use Bird's Eye Zone'

      0

      04-11-2025 15:25:53

      T

      Hi @user_f6acd3. The Help Center article that I previously shared has the steps list on how to toggle off Birds Eye View. I'll also attach a screenshot from the article for you.

      Image

       

       

      0

      05-11-2025 16:15:24

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