Ring Security Cameras
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Audio Ring 4K
Having bad audio feedback / static on my new 4K Spotlight Pro 2025 it’s terrible my 2K Battery Cam have better audio is this an issue with software and needs updated considering sending them back the sounds unbelievable great picture yes but when a car or person goes by sounds like the camera is from dollar tree
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05-11-2025 23:20:23
Responses (4)
- U
It’s definitely a faulty microphone input (the sound captured by the camera) it’s either too loud and I cannot adjust it but ring needs to fix this
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06-11-2025 22:54:11
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- U
Returning mine. Could probably be a while before a fix comes. Not sure if you use notification preview or not but the video on that is very grainy.
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07-11-2025 01:28:20
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CHi @user_3016c7. If possible, could you please provide an example of the grainy video you're referring to? Additionally, if you're also experiencing any issues with the audio, an example of that would be helpful. We appreciate the feedback.
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07-11-2025 15:19:43
- C
Hi @user_0bc459. Would you mind sharing an example of the bad audio feedback and static you're hearing? I'm happy to pass this onto the appropriate team to review, and having an example would be very helpful.
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07-11-2025 15:15:39
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UI already sent it to customer service and they are passing it onto the department who deal with this but Ring will get so many returns due to this if it’s not fixed it’s terrible
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07-11-2025 20:18:59
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user_3016c7
Yes I notice it also. I’m returning mine. Whenever noise is present it gets worse.
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06-11-2025 11:25:04
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