Ring Protect Plan
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U
Unavailable Ring Footage
event-history
troubleshooting
event-history-timeline
We pay for the Home Standard plan and should have access to 180 days of event history. I am checking the footage from all of our cameras within that timeframe; however, it is not available. We have not deleted any events.
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05-07-2025 23:07:13
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Justin_Ring
Hi @user_eb07b4. I suggest checking your Video Storage Time to see if you have it set to 180 days. If not, you can change it. https://ring.com/support/articles/1nce1/Understanding-and-Adjusting-Your-Video-Storage-Time
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08-07-2025 16:49:07
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