Ring Protect Plan
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Unable to subscribe to a plan
I am unable to subscribe to a monitoring plan from my account. I am logged into my Ring account, and when I visit https://account.ring.com/account/billing/plans, it displays 'Oops! Something went wrong here'. https://account.ring.com/account/billing/subscribe gets redirected to my dashboard.FWIW, I used to have a subscription on this account, which I successfully cancelled last month after moving to a new place. I am now trying to purchase another subscription, but have been unable to.
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09-09-2025 04:26:32
Responses (1)
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Tom_Ring
Hi @user_0b65e4. Have you tried using a different browser, or even an incognito tab? This could make a difference. Also, do you have an active VPN? If so, try turning it off. If you've tried that and you're still having issues, please send us a message on Facebook or X @Ring. Thank you.
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10-09-2025 16:53:12
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