Ring Protect Plan

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Scammed and Lied To

I was overcharged last month by Ring (3x charges for 2x plans); there is no email to contact and the email in the invoice isn't monitored.  I called, was told by a rude woman that they never charged me 3 times in broken english, I explained that I was staring at the charges and had confirmed with the CC company.  They declined to refund 1 of 3 stating they never overbill.  Then when I disputed one of the charges Ring sought revenge and canceled my home plan.  So now I've payed 2x for 1x plan.  I reached out again by phone and chat and was again told that I was wrong, my credit card company is wrong, and that they refunded 2x charges already.  Capitol One says they did no such thing, there are no refunds processed.  Now I have 3x disputes open against Ring (and they have not replied to any of them).    Now I'm left with a pile of ring equipment at two locations: cameras, doorbells, chimes, security systems, and I don't want to use any of them anymore as I feel betrayed.   

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05-02-2026 20:47:20

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