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D
Retinal Tuning Missing on Indoor Cam 2k
troubleshooting
wireless-security-cameras
video-quality
I have a plan that allows Retinal tuning. It works on all my other cameras but my 5 Indoor Cam 2k ones. They do not show when I go to the Retinal list when I got to the Pro Features in the app. I have reinstalled the app, removed and re added a camera with no luck. Chatted with tech support and they have never seen this before. Any idea how to get them added?
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28-09-2026 02:00:16
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Tom_Ring
Hi @DaK. You can learn more about Retinal Tuning here. You'll find instruction on how to turn this feature on. Let me know if this helps. What type of phone do you have and what version of the Ring app is installed?
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29-09-2026 16:56:17
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